On the evening of Thanksgiving we had plumbing issues. I wrote to a few highly rated plumbers on Yelp and Carlos was the first to reply. He and his...
Super responsive and helpful. Carlos was able to identify my issue and send someone out right away. Extremely happy with the service so far.
I waited a while before posting this review. I love sewers rooter and rooter is how a business should be run from call to repair. Every person I spoke and worked with were outstanding, friendly, outstandingly thoughtful/polite and knew their plumbing. Special recognition to Caros and Jose for getting my repairs done in quick fashion and doing so in such a kind, thoughtful and friendly manner. They helped move my furniture, took care to clean out my area and Carlos even helped organize my cleaning supplies better than I could when putting things back! Just really great people all around, high standards that can be hard to find these days and a team that I would welcome over any time. Top notch team - you won't go wrong working with them.
I was incredibly pleased with the customer service from Carlos, Eric, and Jose. They had good communication from start to finish. Carlos kicked off the service with a “can-do” attitude and he was straight forward about the job at hand. He was also extremely professional. He was great to work with after hours in our emergency situation. While I had questions he had fair and respectful responses.
Once Eric arrived, he quickly isolated the issue to our main shutoff supply. It’s now 10pm and he is working away outside to cut the main water supply so he can repair the shutoff in the house and return water to our house. He respected our home and family by arriving in a protective mask and shoe booties. The safety of my family and himself was clearly a top priority, thank you Eric and Carlos!
Finally, Carlos finished the job the following day (saving us money) for the less critical pumping items we needed done.
This team is very professional and customer focused. Working with them you will see they aren’t interested in a one time service exchange, they interesed in building a relationship for any future needs. They are about supporting you, their customer, individually according to your needs. This is a company I plan to work with for years to come and highly recommend you giving them a try too!! Thanks I love sewers rooter and plumbing.
Fast, efficient service. Carlos will work with you so he and his team can provide you the best service possible to fix your plumbing issue as quickly as they can.
Carlos the plumber saved us! The drain was clogged. Another plumber had attempted to unclog it and he couldn't. We were one day away from signing the sale of our house. Everything was set. A year's long work of preparing the house and now the drain was clogged and the pipes might need to be replaced and the sale was not going to go through! It was a disaster in the making. Then Carlos from I love sewers came and saved the day. It was not an easy job. He too at some point was pessimistic, he told us later, but did not say a thing while he was working. Then the drain worked. I am a forever customer of I love sewers . Thank you Carlos!