First I want to thank Carlos for coming out. He was very informative and told me things I did not even know and was very honest. He did not have to come...
In short, Carlos (owner) and his team is fast, responsive, patient, and do high quality work in a short amount of time. Carlos adds great value and is fair...
Carlos (owner), Andrew and Jesus, we're absolutely amazing. I requested a quote at midnight and Carlos actually responded very quickly! I had a clogged main...
I waited a while before posting this review. I love sewers rooter and rooter is how a business should be run from call to repair. Every person I spoke and worked with were outstanding, friendly, outstandingly thoughtful/polite and knew their plumbing. Special recognition to Caros and Jose for getting my repairs done in quick fashion and doing so in such a kind, thoughtful and friendly manner. They helped move my furniture, took care to clean out my area and Carlos even helped organize my cleaning supplies better than I could when putting things back! Just really great people all around, high standards that can be hard to find these days and a team that I would welcome over any time. Top notch team - you won't go wrong working with them.
I Love Sewers was such a blessing. Carlos and his team were awesome. I had an emergency late night and they came right away and did the job. You can tell they are knowledgeable and you can trust they will take care of you.
In short, Carlos (owner) and his team is fast, responsive, patient, and do high quality work in a short amount of time. Carlos adds great value and is fair with his pricing.
I had a toilet overflow and called Carlos. He came over within an hour and diagnosed our problem and was able to clear everything out in the same day. He was very patient and understanding, and answered all my questions. Carlos is very calm and very upfront with what his crew is doing, why, and what needs to be fixed.
A big shout out also to Jesus and his team who were our main plumbers on the job. Jesus does high quality work, is very patient and answered all my questions as well. Everyone is very communicative and patient through a stressful situation and they helped put my mind at ease.
These guys are the real deal, and they're able to handle jobs both big and small. Carlos also recommended a restoration company to come help clean up the mess in our bath. I would highly recommend I Love Sewers for any plumbing job.
Sunday afternoon my wife and I were surprised by what seemed to be water dripping from under the outdoor water faucet. Being that we are first time home owners this didn’t seem normal but we also had no idea the extent of this dripping. My wife was able to notice that stucco around the faucet was wet. I immediately went on Yelp without hopes of someone responding on Sunday afternoon to get an estimate. I filled out the Yelp questionnaire and he responded within 5 minutes. After talking to him and realizing he could have someone out immediately. We decided to go for it. The team was out within 30 mins of the initial call and they came ready with equipment and time to work on our issue. Our problem was actually a little more serious and urgent than we could tell so we are incredibly thankful that the team responded so fast and came out … even on a SUNDAY.
This company does not only have great customer service but also their prices are fair. Thankful for them that they came out and helped us avoid a big issue that could have cost us thousand of dollars.
I was desperate as another plumber had been sent by a Home Warranty Company who totally misdiagnosed the problem as being caused by a leak in a cast iron pipe that was caused by corrosion and the Home Warranty Company denied the claim. One whole week a partial blockage in the drainage from the washing machine which caused water to back into the bathtub and toilet. I called I love Sewers and Cindy told me they would send a technician first thing in the morning. And bless his heart he fixed it completely and efficiently. Carlos is such a nice young man. They were life saviors and very much appreciated their professionalism and help. I will never use another plumbing company. A+ service.